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Saturday, 9 November 2013

HOW TO FIX: The following error occurred while attempting to print your pictures (Windows Vista)


'The following error occurred while attempting to print your pictures:' Its a very frustrating message because it does not give any indication as to why the error occurred.

This error occurred on a Windows Vista machine whenever a picture was selected in Windows Explorer and the 'Print' option clicked on the tool bar. The error appeared repeatedly and I found that the only way to close it was to use Task Manager to close explorer.exe and then manually restart it.

I was able to trace it back to the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\WindowsNT\CurrentVersion\ICM\RegisteredProfiles

renaming RegisteredProfiles to RegisteredProfiles.old appears to have resolved the problem.

I suspect the problem is caused by installing some old photo editing software that has incompatibility problems with Windows Vista but am not certain about this.

1 comment:

  1. Thanks for this info. I was able to remote into my Mother's Vista PC and fix it. She can print photos again. :)

    ReplyDelete